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  #1  
Old 04-21-2008, 08:53 AM
Prophet's Avatar
Prophet Prophet is offline
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Join Date: Apr 2007
Location: Toronto, Canada
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Exclamation Account Activation Emails and Subscription Notifications

I've noticed an influx of users who are apparently not receiving emails from us. This includes:

- Account Activation Emails
- Thread Subscription Notification Emails
- New PM Notification Emails


Account Activation Emails
If you haven't received your activation email, be sure to first ensure that the email didn't end up in your Junk Mail folder or otherwise filtered as SPAM.

If you still didn't find it, feel free to shoot me a PM or send an email to forumadmin@venusianarts.com (make sure you include your username when you email me please!) and I will manually activate your account for you.


Thread Subscription Notification Emails and New PM Notification Emails
The first thing you should do is verify that your Messaging & Notification options are correct. You can do this in the UserCP in the Edit Options page.

If you were getting emails from our forum (this does not include marketing emails, etc) but are now not receiving any, or should be and are not, please send me a PM or email as mentioned above as I would like to know just how many users are affected by this problem.

We are working to resolve this issue as soon as possible and we thank you all for your patience and understanding in this matter.

Happy sarging everyone!

Prophet
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  #2  
Old 06-10-2008, 04:25 PM
aa471 aa471 is offline
 
Join Date: Jun 2008
Posts: 3
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Dear Prophet,

I have clicked the activation email link etc. but I still have this coming up, it's always been the same whichever account I try.

aa471, you do not have permission to access this page. This could be due to one of several reasons:
Your user account may not have sufficient privileges to access this page. Are you trying to edit someone else's post, access administrative features or some other privileged system?
If you are trying to post, the administrator may have disabled your account, or it may be awaiting activation.
  #3  
Old 06-11-2008, 10:54 AM
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Prophet Prophet is offline
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Join Date: Apr 2007
Location: Toronto, Canada
Posts: 2,181
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aa471,

I've activated your account for you. See my PM.
__________________
Add me on my NEW new Facebook profile! (now with extra NEW!)

Follow me on Twitter

Read my articles on the blog or Read about my story.

"The rules of fair play do not apply in love and war." - John Lyly (1578)

"The first step in understanding women is to stop expecting them to act like men."

"It is a rare mind indeed that can render the hitherto non-existent blindingly obvious. The cry 'I could have thought of that' is a very popular and misleading one, for the fact is that they didn't, and a very significant and revealing fact it is too." - Douglas Adams

"Sex is funny. Actually it's hilarious. Somewhere along the line, someone is going to fall off of a bed, hit their head on a lighting fixture, accidentally kick a midget or trip over a goat. It's how you deal with it that really matters."
  #4  
Old 06-11-2008, 12:48 PM
dashavoo dashavoo is offline
 
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Location: The Black Country, England
Posts: 2
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I have the same problem, I have PMd you about it.
  #5  
Old 06-11-2008, 03:46 PM
aa471 aa471 is offline
 
Join Date: Jun 2008
Posts: 3
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Thanks for the activation Prophet, it works finally

I'm wondering if this many people have the problem though, maybe a hell of a lot of less determined members are just giving up. I tried 4 email addresses before I even got the activation email. Perhaps we might be losing some guys of valuable insight who can't register properly to post.
  #6  
Old 06-11-2008, 07:08 PM
MXM34 MXM34 is offline
 
Join Date: Jun 2008
Posts: 2
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please activate my account...thank you!!
  #7  
Old 06-14-2008, 05:58 AM
Mr. Miyagi [NL] Mr. Miyagi [NL] is offline
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Can you enable my account too - I've tried everything....
  #8  
Old 06-15-2008, 12:10 AM
Trademark Trademark is offline
 
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Trademark
Can you activate my account as well please, I got it to show up once in my email, however if I click the confirmation link, it still doesn't show my account as activated.
  #9  
Old 06-15-2008, 02:58 PM
xxMikexx xxMikexx is offline
 
Join Date: Aug 2007
Location: Location, Location
Posts: 2
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could you also activate my account as well?

Please and thank you
  #10  
Old 06-15-2008, 09:51 PM
JuxtaposeHenry JuxtaposeHenry is offline
 
Join Date: Jun 2008
Posts: 2
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I've clicked the link to activate my account, as well, but to no avail.
Could you activate mine, please?

And if it was just a matter of patience, my bad.
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